Business Star Awards

With this year’s Business Star Awards on the horizon, MDG Group is excited to announce we have been shortlisted for the “Excellence in Customer Service” Award.

Perth SA

Part of the process involves a short film and interview with the team to get a better idea of what we do and what drives us.

Though our dedicated account managers have visited many a premise to straighten out a mess, they are less used to having visitors – particularly ones with film cameras. Not ones to shy away from the spotlight however, MDG welcome the chance to stand out and secure the judges’ vote.

The countdown now begins to 20th November when the winner will be announced.

This year MDG Group are offering a scholarship to support students in achieving their personal goals and ambitions. Students planning to pursue a BA in Accountancy or Business Management at the University of the Highlands and Islands, Perth College, are eligible to apply.

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Education, training and development are fundamental tenets at MDG, and we can think of no better way to stand by these principles than to reward hardworking, determined students in their endeavours.

Beyond financial support, MDG takes pride in offering additional training and work experience; doing our utmost to give students a unique opportunity to improve their career prospects.

MDG Group are a business cost consultancy that assists businesses in improving their profitability by helping them reduce their operating costs. We operate across Edinburgh, Glasgow, Dundee, and Aberdeen, and specialise in the negotiation, management and procurement supply contracts for gas, electricity, water, telecoms and merchant services. At MDG Group our business cost consultants pride themselves on building excellent, long term relationships with customers – this is reflected in our customer retention rate of 95%, largely as a result of our unparalleled account management.

Established in 1998, MDG Group draws from many years of experience within business cost consultancy to provide friendly, efficient, and professional services. Obtaining exclusive rates for your business energy, water and telecoms contracts, MDG Group’s business cost consultants ensure significant savings. We set ourselves apart from brokers by levying our fee against a proportion of the savings we obtain; meaning you are cash positive from the outset. We also take care of all contract administration allowing you to focus on your core business tasks. With a dedicated account manager, optimum-value contract negotiation, and ongoing bill validation and dispute resolution, you can put your trust in MDG Group for your business cost consultancy needs.

Central to our ethos here at MDG Group is a commitment to continually monitor the market and analyse price fluctuations to cement our place as a premier business cost consultant service. Our team are always looking to safeguard our strong reputation; extending to Edinburgh, Glasgow, Aberdeen, Dundee and beyond, MDG Group seek to quickly grow to provide a high standard business cost consultancy service throughout the UK. If you would like to find out more about MDG Group, please explore the website where you will find testimonials from many of our delighted customers.  A member of our team is only a call away so please do not hesitate to contact us directly; we think you will be surprised at the level of savings you could achieve using our business cost consulting services.

Delivering significant savings since 1998, MDG Group’s experienced business cost consultants have been providing a high standard service across Scotland and the rest of the UK for years. MDG Group have been using its expertise to ensure clients benefit from maximised savings; delivering procurement solutions for business’ energy, water and telecoms contracts. Though based in Scotland, MDG Group’s business cost consultancy service extends throughout the UK, often bringing a fresh perspective and supplier base to new clients.

At MDG Group our team of friendly business cost consultants endeavour to not only attain superior utilities tariffs but provide premier customer service in a notoriously unregulated field. What we bring to the table is transparency and integrity, something we believe sets us apart from brokers and other business cost consultancies. Our expertise also allows us to recommend and implement measures to reduce energy and water consumption to further reduce business expenditure. Cost reduction and excellent customer service form the crux of what we do, putting MDG Group firmly within the high standard procurement tradition growing in Scotland.

By taking care of all administration related to the procurement process and providing full business cost consultant services, MDG Group have built a firm reputation for quality in Scotland. With recent price rises in the utility markets, more and more businesses are taking advantage of our free, no obligation review of their supply contracts. If you are looking for highly experienced business cost consultants, whether you are based in Scotland or elsewhere in the UK, why not give MDG Group a call – we think you’ll be pleasantly surprised at the savings you could accrue.

For thousands of businesses costs are likely to rise – for those with Non-Half-Hourly (NHH) metered supply, a change is soon to take place. For cost consulting firms, the change could prove a challenge – MDG Group are using years of experience in business cost management to help ensure clients don’t lose out with the shift. Ofgem has mandated that all NHH meters be upgraded to Half-Hourly (HH) meters, extending to around 20,000 NHH class PC 5-8 meters. Despite this, many businesses are still unaware of how this will affect them.

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In a report by Npower it was found that more than 80% of businesses said they hadn’t heard of the change, with the greatest lack of awareness “among businesses with 500-plus staff”. This is a worrying statistic considering the switch to HH smart meters will mean increased energy costs for a high proportion of businesses. Energy cost is already the number one concern for 46% of businesses according to Smart Energy GB.

Trade association the Federation of Small Business (FSB) says: “The transition to a smart new energy market is a real necessity, but the process is a potential minefield for small businesses. The government must ensure they are offering sufficient support for all eventualities”. According to a report in utility week, the change will “likely increase the average energy bill by £230 a year”. In addition businesses will be obliged to appoint an accredited meter operator (MOP) and data collection (DC) agent.

The FSB says “It is imperative that these businesses are identified and transitioned to the new smart world in a considered way.” But the concern is that businesses will not be informed in time to adapt.

At MDG we endeavour to keep our clients fully informed well in advance of significant changes. We will continue to use our utility procurement expertise to source our customers the best prices on the market despite the industry change – leave the transition with us.

 

With a regulatory shift on its way, the demand for sound cost management has never been greater. For businesses in Scotland and the rest of the UK, energy cost consultancies are leading the way in ensuring costs are minimised. MDG Group’s dedicated cost consultants are on the case, with a finger firmly on the pulse.

 

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Due to a regulatory change mandated by Ofgem, all maximum demand supplies (5-8 profile classes) are required to be upgraded to Half Hourly supplies by early 2017, bringing a number of consequences.

The upgrade to half-hourly will mean increased fixed costs and a more complex renewal process. Businesses affected by these changes will also have to source a MOP agreement in order for the supply to be upgraded. This could be troublesome and lead to customer’s paying excessively.

Not to worry – here at MDG we will continue to use our utility procurement expertise to source our customers the best prices on the market despite the industry change.

Fiber Optics

BT Openreach have announced plans to roll out fibre broadband to a further 200 communities in Scotland. The roll out, which is to include Aberdeenshire, Ayrshire and Angus, will see customers in more rural areas have access to superfast broadband connections for the first time.

This is great news for all existing and prospective customers of MDG.

The increased data capabilities of fibre provides an excellent opportunity for businesses to not only enjoy significant cost savings, but also future proof their business telephony.

With the help of MDG’s new subsidiary, MDG Telecoms, many customers have capitalized on the increased data capacity in their locality by upgrading to SIP based telephone systems. With this our customers have seen their line rental slashed and their calls charges drastically reduced, while also improving their business telephony functionality and usability.

If you think your business is in need of a telephony revamp and could use local, friendly advice, then do not hesitate  getting in touch with MDG Group.

 

 

 

 

 

The Big Six energy companies have received a warning from Ofgem about the standard of their customer service.

Recent figures show that over half of those who had complained were not satisfied with how their problem was dealt with. Described as an ‘industry-wide failure’, Ofgem took aim at not only the Big Six, but smaller and independent companies as well.

It was shown on average that customers made contact with their supplier six times before an issue was resolved, with Scottish Power and npower being the worst offenders.

Ofgem’s Chief Executive Dermot Nolan said the results of the research were “frankly awful”.

He added: “Almost all energy suppliers need to improve their complaints handling as a matter of urgency. There are real business benefits to good complaints handling schemes and it shouldn’t need a regulator to tell companies about the importance of this. Suppliers must now tell their customers what steps they will be taking to put things right.”

This is welcome news here at MDG Group. Thankfully for our customers, we deal with the supply companies so they don’t have to!

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What is ESOS?

ESOS is a mandatory energy assessment scheme that requires large companies in the UK to undertake compulsory measures to review their energy consumption.

The scheme is implemented by Article 8 of the EU Energy Efficiency Directive (2012/27/EU) which legally compels companies to undertake energy audits in an effort to reduce consumption and usher in savings. You must carry out these assessments every 4 years to ensure compliance or you may face financial penalties ranging from £5,000 – £50,000.

Who Qualifies?

The qualification criteria is simple.

You qualify if, on the 31st December 2014, –

A) You are a company that employs 250 persons or more.

Or

B) Your annual turnover is in excess of 50 million Euro with an annual balance sheet total of 43 million Euro.

What Next?

If your company qualifies –

ESOS places a legal requirement upon your company to complete an energy assessment in order to ensure all large UK companies are considering the impact of their energy consumption.

Your company can meet this obligation by carrying out an ESOS compliant energy audit that determines in what areas your company can reduce its energy consumption.

A company may also comply by implementing Green Deal Assessments, Display Energy Certificates or ISO 50001 certified energy management systems – but these must cover 90% of the significant energy consumption of your business.

You are required by law, to carry out your ESOS assessment and notify the scheme administrator by the 5th December 2015. Failure to do so may result in financial penalties.

We are already in Phase 1 of ESOS and the data gathered from now until your compulsory assessment is what will be used to ensure your company can prove compliance.

How Can We Help?

ESOS should not be considered a tedious nuisance.

Here at MDG Group, we can remove all of the stress associated with this new legal requirement and carry out the energy audit on-site, accommodating you. We will not only ensure you have complied with the scheme (avoiding any financial penalties), but also make cost effective recommendations to improve efficiency and reduce your business expenditure – making the most from this legal obligation.

The scheme affords companies the opportunity to analyse their business energy consumption and implement measures to save them money, year on year.

The cost of a full ESOS compliant audit is small in relation to the amount your company could save – with the UK Government predicting savings of £2bn to be achieved by the companies that qualify.

How Do I Get the Ball Rolling?

This part is simple.

Get in touch with us if you think ESOS applies to you. Through a quick discussion we can determine if your company will need to carry out an energy audit. Your company may already be compliant if you have implemented some of the alternative initiatives, such as Green Deal Assessments, Display Energy Certificates or ISO 50001 energy systems. It is our goal to put your mind at ease and discover if your company is required to carry out any further work.

If more needs to be done by your company to ensure compliance, we will organise a meeting to discuss what actions will need to be taken to ensure compliance is fully met. This will include our expert energy advisors and auditors analysing your consumption data, visiting your site to carry out a full energy assessment, and delivering an easy to follow recommendation report that will allow your company to make the most out of the scheme.

We will also take away all of the administrational stress by keeping your compliance evidence pack up to date and by making sure the scheme administrator is notified by the deadline.

Our goal is to ensure your company will not have to worry about meeting the requirements. Not now, or in the future.

 FAQs

How exactly do I know if this applies to my company?

– If you are defined as a ‘large undertaking’ then the scheme applies to you. In short this is when you employ more than 250 persons, or your annual turnover exceeds 50 million Euro with a balance sheet exceeding 43 million Euro. If this is the case, then you MUST comply with ESOS.

Do I still need to comply if I am part of a group?

– Yes, if any part of the group is required to comply with ESOS, then the whole group must comply.

Am I legally required implement the recommendations of the audit?

– No, you are not required to implement the measures advised by the audit. We believe however, that the audit provides a great opportunity to make changes to your business energy consumption. Why pay for compliance without receiving any of the benefit?

Are there any exceptions?

– No, if your company qualifies you must comply with the EU Directive. An ESOS audit is not compulsory, but only if you have fulfilled the compliance conditions via other recognised means. This may be by implementing Green Deal Assessments, Display Energy Certificates or ISO 50001 energy management systems.

What are the deadlines?

– You must decide upon your qualification status by the 31st December 2014 and submit all the paperwork concerning your compliance/audit by the 5th December 2015. It is important to start considering ESOS now, as your company will need to rely on credible data to prove compliance and make the most out of the energy audit.

It seems a long way away, so why worry now?

– We are not advising that companies panic – but the sooner you implement measures action to ensure compliance with the scheme, the sooner your company will reap the procedural/financial reward. The financial penalties are also large, and risking non-compliance by reacting slowly and not carrying out the audit by a qualified practitioner runs the risk of facing these penalties.

 

 

NCP-Stockport-with-LEDs-image-Future-Energy-Solutions-575NCP in Stockport with LEDs installed. Image: Future Energy Solutions

NCP car parks have embraced the growing trend of LED lighting installation.

With 50,000 LEDs already in place, the firm expects to save more than £25 million by adopting an energy efficient approach to their operations. The move will see a reduction in lighting costs, lower maintenance costs as the bulbs will not need changed as regularly, and enhanced customer experience due to the improved lighting of the car parks.

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If your business is seeking to become more energy efficient and benefit from savings for years to come, we can conduct a free energy saving survey to find out how best to tailor your efficiency project. Get in touch today to speak to one of our experienced advisors by calling 0845 128 4888, or email your enquiry to mail@mdggroup.co.uk